Patient eHealth Portal

A patient portal is a secure online website, accessible through PC or mobile device, that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password or a security token device, patients can view health information and perform a variety of actions.

Patient portal helps to enhance patient-provider communication, empowers patients, support care between visits, and, most importantly, improves patient outcomes.

View EHR information
Patients may securely access their own EHR records and view information such as:
  • Recent doctor visits
  • Discharge summaries
  • Medications
  • Vaccinations
  • Allergies
  • Lab results
Personal data management
Patients are allowed to update their personal and contact information.

Access to patient care plan
Patients can access to their current care plan, so that they can follow instructions set by the caring doctor.

Request prescription refills
Patients can request caring doctors for prescription refills.

Booking non-urgent visits with doctors
Patients can browse through the list of care providers and practitioners, learn their respective ratings and choose the most appropriate one for visiting. Patients then can schedule visits right from the portal using visualized calendars. Thanks to a centralized booking system, the schedules are always up-to-date and in sync.

Access billing information
Patients can view the billing history and any scheduled or due payments, and make payments.

Download and complete forms
Patients can download and complete various forms relating to admissions for healthcare services, current care or discharges, insurance policies, etc.

Patient specific alerts and reminders
There are wide range of system generated reminders and alerts that patients receive through the portal, including:
  • Care plan reminders
  • Expiring drug prescriptions
  • Pending vaccinations
  • Reminders of scheduled doctor visits or appointment change notifications
  • Notifications of changes of assigned caring doctors

Share EHR with other care providers of third party applications
As eHealth infrastructure develops in a country, third party applications for EHR processing are introduced to the market offering a range of value added services.

Patients are allowed to share their own EHR records with such third-party applications, which are compatible with common interoperability standards.

Disable EHR records for viewing by others
Depending on laws and regulations of a jurisdiction, patients may have an option to disable the visibility of certain health records, which patients might consider inappropriate for sharing.

Patient specific educational resources
Patients can access educational resources and forums relevant for their specific profiles.


Patient portal is dedicated to empowering patients in enhancing the efficiency of communication with care providers, enabling easy access to important information and providing handy tools for patients to avail themselves of healthcare services.